Android is a unique platform and required a large number of brand new parts of Xojo to bring it to you in a way that follows recommended platform guidelines. These include a new:

• Compilation process
• Debugging bridge
• Framework

All of these pieces are important to make Android support work, and we’ve worked hard to make developing for Android as easy as possible. But these pieces are all brand new, at the same time, in the same release- so we want to be up-front that you may see some things you haven’t seen before with other targets.

When you run an Android project with debugging, for now you’ll see a small “Android Debugging Bridge” window while you do so- you don’t need to interact with it at all, but if you have debugging problems and file an Issue we may ask you some things about what it says.

It is possible you may run into an error message that you’ve encountered an internal Android compilation error- if you do, just follow the instructions and create an Issue with your project attached. We’ll do our best to help you workaround the issue and get it fixed in a future release.

We’ll drop the “Beta” label on Android support once we feel this heads-up is no longer necessary for most users.

With all of this said, we’ve already successfully put Android apps built with Xojo up in the Play Store, and so have many of our pre-release testers! There’s so much you can do now with Android support in 2023r2, and we’re excited to see what you create! More Xojo Blog posts demonstrating what you can do with Xojo Android.

Travis got started with computers as a kid with a TI-99/4A. He moved on to the original Macintosh when it was released and has been programming ever since. He’s been using Xojo in various ways since v3 back in 2001. When not programming he’s usually found playing around with VR, music, games, or watching a good show.

We offer a range of license types as well as ways for users to get additional help from us. But our help comes at an opportunity cost for us because if we are helping someone with their issue, we aren’t helping others at that time. Xojo Pro users get higher priority support than Xojo Desktop users, who get higher priority support than Xojo Lite users, who get higher priority support than those using Xojo for free. Xojo Pro Plus users get the highest priority support of all.

Here is what Xojo Pro Plus is, what it isn’t and what that means for you.

Xojo Pro Plus includes:

Top Priority Support
We understand that some Xojo users need support issues resolved ASAP. With Xojo Pro Plus, you’ll get support questions answered first and Feedback reports will be verified first.

Fast Fixes
We make it a priority to help you resolve your issues. That may mean helping you track down an issue in your code, getting a bug you’ve discovered fixed more quickly and/or helping you find a workaround when you need one.

2X Activations
We recognize that some users have several devices or virtual machines they use for testing and as a result, Xojo Pro Plus users can activate their licenses on up to 6 machines.

Frequently Asked Questions:

Do we guarantee a fix in a certain amount of time?
Not all issues are equal, some take more time, some less, some depend on outside factors, etc. While we do give priority to Pro Plus customers, we simply cannot guarantee how quickly an issue will be resolved. This will be evaluated on a case by case basis. But we will work with you and will stay in communication with you to circumvent issues you encounter with workarounds if we cannot fix it quickly enough.

How will Xojo know when I have reported a case in Feedback?
Our system notifies the Xojo team when Xojo Pro Plus users report an issue in Feedback. If the issue is critical, take the extra step to report the issue you have filed in Feedback to Xojo support immediately.

Do I get more Feedback points with Xojo Pro Plus?
No. As mentioned above, our system notifies the Xojo team when Xojo Pro Plus users report an issue in Feedback. Xojo Pro Plus is a level of support beyond Feedback points.

Does this mean other users are going to experience changes to support response time?
Absolutely not. We have always offered different levels of support. Nothing has changed with the level of support offered for any Xojo license.

Who is Xojo Pro Plus right for?
We have users that depend on Xojo for their living. We created Xojo Pro Plus for them. We will spend more time with Pro Plus users to resolve their issues more quickly.

If Xojo Pro Plus sounds like it might be right for you, you can buy now, upgrade from your current license or contact us with questions!

A nearly $200 savings, Xojo Pro includes support for every platform:

• Xojo Desktop (Windows, Mac OS X & Linux)
• Xojo Web
• Xojo iOS
• Xojo Pi (Raspberry Pi and other single-board computers)
• Xojo Console
• Xojo Android (when released)

In addition, Xojo Pro developers enjoy the following benefits:

• Priority Support
• Access to Xojo Betas
• License Activation on 3 machines
• Access to Xojo Consulting Leads

A Xojo Pro license is $699 and will give you access to all new Xojo releases for 12 months. When your license expires you can continue to compile using any Xojo release distributed before your expiration date, indefinitely. You are never required to renew your license and can do so anytime to access new features and supported platforms.

Already have a Xojo license? Upgrading it to Xojo Pro will earn you a discount. We’ve made it easy to Upgrade to Xojo Pro, just log in to your account, go to your licenses page and select the license(s) you wish to upgrade. The more licenses you select (up to 4), the greater your discount. After you have selected the licenses to upgrade, choose “Upgrade to Xojo Pro” to see your personal upgrade discount in the store.

Questions about Xojo Pro or upgrading your existing Xojo licenses to Xojo Pro? Ask here or email me anytime at hello@xojo.com.